Privacy Policy

This Privacy Policy explains how Sri Sai Enterprises ("we", "us", "our") handles information collected through this website. By using this website or submitting a service request, you agree to the practices described below.

Information We Collect

• Details you provide: your name, phone number, selected service, preferred date and the description of your problem, submitted through our service request form, WhatsApp or a phone call.
• Technical information: basic, non-identifying data such as browser type, device type and pages visited, collected by standard web and advertising tools.

How We Use Your Information

• To contact you about your service request and confirm a technician visit.
• To understand the problem before the visit, so the technician arrives prepared.
• To follow up regarding work carried out at your premises.
• To improve our website content and measure the performance of our advertising.

Advertising and Analytics

This website may use Google Ads conversion tracking and similar measurement tools to understand which pages and advertisements lead to enquiries. These tools may set cookies or record events such as a call button click, a WhatsApp click or a form submission. They are used for measurement of advertising performance and are not used to identify you personally on this website.

Sharing of Information

We do not sell or rent your personal information. Details are shared only with the technician assigned to your job, and with service providers that host this website or provide measurement tools, strictly for the purposes described above, or where disclosure is required by law.

Data Retention

Service request details are retained only for as long as needed to serve you and maintain a basic record of the work carried out.

Cookies

Cookies may be used by the third-party tools mentioned above. You can block or delete cookies through your browser settings; some website features may behave differently if you do.

Your Choices

You may ask us to update or delete the contact details you shared with us. To do so, call 87780 83435 or message us on WhatsApp.

External Links

This website may link to external services such as WhatsApp. We are not responsible for the privacy practices of those services.

Changes to This Policy

We may update this Privacy Policy from time to time. The version published on this page is the one currently in effect.

Contact

Sri Sai Enterprises — Water Heater Repair & Service, Chennai, Tamil Nadu. Phone: 87780 83435.